We have finally reached the end of our Teamwork for Trainers series about the takeaway for pet professionals from the Ferrazzi’s book, “Leading Without Authority” (2020). The final chapters of the book included several gems about overcoming negativity within team settings, which is something all pet professionals will experience at some point in their careers; whether this is with students or other professionals. Gossip, negative remarks, and bringing down others is something everyone will fail victims to dishing out and receiving at some point throughout their career.

As we near the end of this blog series, as I was reading in Ferrazzi’s book, “Leading Without Authority” (2020) we are following for this series, I wondered when we would reach the topic of positive reinforcement. Any experienced animal trainers know how important reinforcing desired behavior is, but they also know about the positive effects on psychology in both animals and humans. And finally, that chapter has come!

Photo Credit: https://puppyhero.com/breed/nova-scotia-duck-tolling-retriever

Life, however, doesn’t just give us people we agree with, and sometimes there will be a good reason for us to need to peacefully collaborate with people whose ethical stances are different from our own. Even in professional debates and conversations at conferences, there is a chance for each person to input their opinion into the conversation for review by the group.

As professional animal trainers, trust is a colossal part of our job whether we are aware of it or not. We need the trust of the animal so, we can function as a team with the animal and we aren’t injured. However, we also need the trust of the human-side of the equation. The animal’s owner must trust in our opinion, expertise, and ability to provide the results they are asking for in a humane and effective way.

The dog’s owner, vet, vet behaviorist, doggie daycare, pet sitter, and anyone else interacting with the animal on a semi-usual basis is on our broader team. We must consider if what they are doing is working for us or against us and how we can extend what Ferrazzi describes as “care, concern, commitment, and camaraderie” to everyone on our broader team to accomplish our common goal; a happy, healthy animal the owner can live with (Ferrazzi, 2020).